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Privacy Policy
Effective Date: 01/24/2026
The Deadline Department ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, schedule services, upload documents, or communicate with us.
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By using this website or our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide​
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Name
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Email
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Phone number
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Billing information
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IRS notices, tax documents, and related financial information
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Any information submitted through forms, scheduling tools, client portals, or email
Automatically Collected Information​
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IP address
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Browser type and device information
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Pages visited and time spent on the site
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Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
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Provide IRS notice response services, Notice Triage, audits, and related services
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Review documents and prepare responses
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Communicate with you regarding your case or services
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Schedule and conduct calls or appointments
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Process payments
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Improve our website and services
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Comply with legal and regulatory obligations
3. Document Uploads and Sensitive Information
Clients may upload sensitive documents, including IRS correspondence and financial records. All documents are submitted voluntarily through our designated upload methods or secure client portals.
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We take reasonable administrative and technical measures to protect uploaded documents. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
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We may share information only:
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With service providers or platforms necessary to deliver our services (e.g., scheduling, payment processing, secure portals)
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When required by law, subpoena, or legal process
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To protect our rights, property, or safety
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All third-party providers are required to maintain appropriate confidentiality and security measures.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience, analyze site traffic, and improve functionality. You may disable cookies through your browser settings, though some features of the site may not function properly.
6. Data Retention
We retain personal information and documents only as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights and Choices
Depending on your location, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of information (subject to legal and professional obligations)
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Requests may be submitted using the contact information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the site after changes constitutes acceptance of the updated policy.
11. Contact Information
If you have questions about this Privacy Policy or how your information is handled, contact us at:
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The Deadline Department
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